M R Ratcliffe Consultants Ltd (company number 2127940) was set up in Cheltenham back in 1976 as a specialist insurance broker focusing on the transport industry. From small beginnings we are now one of the UK’s largest operators with 22 employees. We advise and arrange many different types of insurance covers.
About Ratcliffes
Our customers are at the heart of everything we do
Director’s Message
At Ratcliffes Insurance Brokers, our mission is to provide consistently high standards of service across a diverse range of insurance solutions, all at competitive prices.
For nearly half a century, we have built enduring relationships with clients who value our expertise and dedication.
The insurance landscape is ever-evolving, presenting new challenges and opportunities. Our extensive experience and adaptability ensure that we remain a reliable partner for all your insurance needs.
Whether you are seeking coverage in transport, personal accident, cyber liability, or other areas, we are committed to delivering tailored solutions that meet your unique requirements.
Should you choose to entrust your insurance needs to us, rest assured that we will strive to maintain a long and successful relationship.
Michael Ratcliffe MBE
CEO
Our Mission Statement
To allow our customers and brokers to focus on their trading activities
by ensuring their insurance requirements are fully met at Competitive Prices
through our Easily Accessible, Dedicated and Experienced Staff.
Consolidate our profitable growth by extending our reputation for;
Quality Long-Term Stakeholder Relationships,
Service Excellence,
Effective Communications,
and Long-Term Planning.
Who We Are
Our Team
Expertise
The majority of our staff have been with the company for many years and have acquired much knowledge and experience, whether advising you on insurance covers and prices or handling those unfortunate claims when they occur. The result of this long term expertise gives us great pride in offering a personal service to a large number of long-standing customers.
Our success in meeting your needs and expectations by delivering a tailor made quality service at competitive prices is paramount.
Qualifications and Membership
M R Ratcliffe Consultants is authorised and regulated by the Financial Conduct Authority (FCA), registration number 309607.
We are a long-standing member of the British Insurance Brokers’ Association (BIBA), the UK’s leading general insurance intermediary organisation, which represents the interests of insurance brokers, intermediaries and their customers.
Finally, as transport insurance specialists, we are members of both the Road Haulage Association (RHA) and Logistics UK (formerly the Freight Transport Association).
Relationships
Strong working relationships with our Insurer partners is important to us. The development of tailored schemes has been essential in allowing us to provide you, our customer, with wide insurance covers, extremely competitive prices, immediate cover, streamlined documentation and an excellent claims service. Our tailored schemes are also available through other market intermediaries.
As part of our ongoing commitment to provide excellent customer service, calls may be recorded.