Telephone number
01242 544544
Email address
insure@ratcliffes.co.uk
brokers@ratcliffes.co.uk
Address
Wolseley House
Oriel Road
Cheltenham
Gloucestershire
GL50 1TH
Office hours
Monday – Friday 9.00am – 5.00pm
Saturday & Sunday – Closed
Christmas opening hours
24th December 9.00am – 1.00pm
25th & 26th December – Closed
27th & 30th December 9.00am – 4.00pm
31st December 9.00am – 3.00pm
1st January 2025 – Closed
2nd January onwards – Normal office hours resume
Claims
Please click here for details of our claims procedure.
Financial hardship
Please click here for details if you are experiencing financial difficulty.
Department contacts
Direct Customers
Brokers
Complaints
Please click here for details.